Arla Launches New KPI Engine

In the future, a brand new mindset and a new KPI engine developed by Innologic will make it easier for Arla’s Business Intelligence Competence Center to visualize the decision-maker KPIs of the Group throughout the organization.

When you buy 12.7 bn kilos of milk from almost 12,500 farmers in six different countries like Arla, it pays off to keep an eye on how the Group is doing in a number of key areas. Consequently, Arla is currently introducing a new KPI engine that makes the release of KPIs and conso­lidated reporting much more flexible and agile – without the traditional IT resources and BI development involve­ment. This means that the Arla Business Inte­lli­gen­ce Com­pe­tence Center (BICC) will be able to define and maintain KPIs independently across all Arla business areas which in turn ensures that all decision-makers within the organi­za­tion will have quick access to critical informa­tion. Furthermore, the solution frees up IT department resour­ces.

Vital Information Faster
Like in so many other organizations, the communication of new information and KPIs to decision-makers has required the assistance of both the IT department and BI consultants. This the KPI engine will change and a larger degree of self-service is introduced instead. Innologic came to us with an entirely new mindset and a suggestion for a new KPI engine that collects data from selected sources in a highly efficient and user-friendly fashion. In addition, we were assured that the results of the KPI engine would be usable within the end-user dashboards and reporting tools of our BI strategy.

With the KPI engine, our decision-makers will get much more vital information via interaction with the BICC and will require the assistance of the IT department less. This ensures that information will flow to business units faster which generally leads to a higher degree of satisfaction within BI deliveries, according to Arla BI Department Lead Architect.

Intuitively and Visually
The strength of the Innologic KPI engine is that it uses a reality as its point of origin in which users do not necessarily have a lot of IT skills. Consequently, Arla has chosen to visualize the KPIs in a dynamic dashboard which decision-makers may use to get a quick and clear over­view while at the same time, they have access to detailed information by means of so-called ’deep-dive’ reports. Everything is combined in an intuitively and visually orga­nized user interface. Furthermore, the KPI engine ensures that the BICC will have access to changing and generating new end-user information quickly and precisely. This, according to the plan, will give Arla more quiet to focus on the Group KPI work.

The solution has made working with both current and new KPIs much more flexible and according to Arla BI Department Lead Architect, Arla expects that this turns out to be a major advantage to the entire organization.